For over a year, RegalCare at GlenRidge hid the warning signs of neglect at their facility in Medford, MA.

On the RegalCare at Glen Ridge Facebook page, Liberation Iannillo raised red flags about the care his father, Michael Fothergill, was receiving. Mr. Fothergill died of lymphoma after missed appointments with his doctor.

December of 2025 – Mr. Iannillo left a comment regarding his father missing an oncologist appointment because the facility didn’t have him ready on time.

November 10th, 2025 – RegalCare at Glen Ridge posted on Facebook about the comfort and care they provide to their residents. During this time RegalCare at Glen Ridge had an emergency meeting with residents about alcohol being brought on the premises.

October 22nd, 2025, – RegalCare at Glen Ridge posted on Facebook about Respiratory Care Week during the same time Mr. Fothergill, who had open wounds following a heart attack, was forced to room with a man who refused to be bathed. NBC10 Boston was tagged in this comment.

Two days earlier on October 20th, 2025, the issue was raised on Facebook.

October 10th, 2025 – Issues with phones at the Oak Grove section not being answered, cold food being served, and residents in need of ice were brought up.

October 9th, 2025 – Issues with around-the clock care were brought up. At this point RegalCare intimidated Mr. Fothergill because of the red flags his son was raising on their Facebook page.

“I’m glad RegalCare at Glen Ridge brought up the topic that is around the clock care because I’m curious as to why you’re so frequently understaffed on the weekends that my father can’t be moved from his bed to his wheelchair? One recent weekend RCGR had three people on staff, one of whom is pregnant and understandably in no condition to provide such care for him.

But the RCGR staff has the time to tell him “someone” is leaving negative comments on their Facebook page about the facility. “Someone” uses their real name. Try addressing these problems instead of taunting my father.” NBC10 Boston was tagged in this comment.

September, 19th, 2025 – RegalCare at Glen Ridge boasted about their “92% customer satisfaction, as measured by CoreQ, the national standard for quality of care in skilled nursing facilities.”

Mr. Iannillo commented “Please provide a link to this CoreQ data because the RCGR Google reviews, written by real people, say otherwise.” NBC10 Boston was tagged in his comment.

September 17th, 2025 – Pain medication not being administered to their residents.

“You know what else causes pain? When the people distributing pain meds keep some for themselves.” NBC10 Boston was tagged in his comment.

July 22nd, 2025 – Treating wounds without wearing latex gloves was addressed.

“Speaking of hashtag post surgical care, encourage your staff to wear gloves while treating wounds. Independence isn’t achieved at Regal Care / Glen Ridge, this is the place where independence goes to die.”

June 22nd, 2025 – The issue of call bells not being answered was brought up.

‘Speaking of slipping standards… My father rang his call bell so many times that, when it went unanswered, he ripped it out of the wall knowing it would make a louder noise and yet still nobody came to help. If this is what “Focused on Excellence” Regal Care / Glen Ridge must have an alternate version of the definition of the word excellence.’

June 26th, 2025 – RegalCare at Glen Ridge staff’s drug use was brought up.

“By breeze, do you mean the wafting smell of pot that some of your staff smoke while on the job?”

Two complaints were filed with the Department of Public Health regarding Mr. Fothergill’s neglect, the complaints were never followed up on.

The RegalCare at Glen Ridge Facebook account is managed by employee Michele Morin who hid these comments from public view, concealing the neglect taking place at RegalCare at GlenRidge. Whether or not Morin raised these concerns internally will be addressed in a forthcoming lawsuit.

While the RegalCare scandal continues to unfold, today she appeared as a guest on The Med List podcast.